About NBM

Headquartered in Burlington, Massachusetts, NBM is an award-winning office technology company. As the top Sharp Electronics office technology dealer in New England and a Top 10 Sharp Electronics dealer in the country, NBM has earned a national reputation for excellence as an innovator in the office technology industry. 

2024 NBM net Promoter Score

Many companies claim that they have the “best in the business” but few have a way to measure true customer satisfaction. At NBM, we use the Net Promoter Score (“NPS”) system by sending surveys to customers after each service call to ensure we are always providing the best performance and customer service. We are proud of how we stack up against our competitors and other well-known companies.


Source: Satmetrix Systems

  • NBM - 100

  • Southwest - 71

  • Ritz Carlton - 70

  • USAA - 69

  • H-E-B - 65

  • Apple - 51

Work With Us

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Working at NBM significantly improved my personal and professional growth over the years. A face-paced work environment with great benefits. The management team recognizes and rewards those individuals that work hard, as many of the employees have been with the company over 10 years. Being apart of NBM is something to be proud of.