About Our Team

NBM’s team is made up of experienced and loyal employees, several of whom have been with the company since its inception. NBM celebrates length of employee service with a President’s Club event each year honoring all employees who have worked for the company for over 10 years. We are proud that 65% of our employees are members of our President’s Club! When you partner with NBM, you get experienced, competent, and hard-working individuals who understand and value the importance of excellent customer service.

Work With Us

NBM Management Team

Bill Tracia

President & Founder

Laura Bray

Vice President of Operations

Vern Hydorn

Vice President of Sales

John Pietragallo

Director of Service

Amie Geary

Director of IT Sales & General Counsel

Nick Tracia

Boston Branch Manager

RJ Saucier

Burlington Branch Manager

Kevin Zapolski

Corporate Controller

Mike Archambault

Director of Information Technology

AJ DeFeo

Assistant Director of Service

Rob Nickerson

Director of Managed Print Services

Lincoln Underwood

Shop Supervisor

Michelle McCaffrey

Customer Service Supervisor

Carl Holman

Service Contacts Manager