New England's Leading Office Technology Provider.

Technology That Fits YOUR Business.

People Driven. Technology Focused.

Experience. Integrity. Service.

Proven Track Record

NBM has a proven track record of providing outstanding customer service, office equipment, and technology solutions to New England-based customers.

37,160

Service Calls Resolved Annually

65%

Employees with NBM Over 10 Years

37

Years in Business

20,058

Devices Managed by NBM

Who We are

NBM is an award-winning, fully authorized office equipment dealer and established managed services provider of IT services, cybersecurity solutions, and print management services. Privately owned and operated, we value the relationships we have built and the reputation we have earned as a premier technology provider in the industry, local community, and throughout the New England region.

Learn More About NBM

2022 NBM net Promoter Score

Many companies claim that they have the “best in the business” but few have a way to measure true customer satisfaction. At NBM, we use the Net Promoter Score (“NPS”) system by sending surveys to customers after each service call to ensure we are always providing the best performance and customer service. We are proud of how we stack up against our competitors and other well-known companies.

100

Source: Satmetrix Systems

  • NBM - 100

  • Southwest - 71

  • Ritz Carlton - 70

  • USAA - 69

  • H-E-B - 65

  • Apple - 51

Who We Work With

NBM is the preferred technology partner of many businesses in the New England area across all industries. We work with local businesses to help them reach their full potential and achieve technology milestones.

Case Study

Private School in New England Saves 30% in Monthly Print Costs

NBM understands the challenges facing educational institutions. As a trusted technology partner to many schools in the area, NBM has a proven track record of adding value within budgetary guidelines and resources with solutions such as secure print release and follow-me printing. NBM provides schools with the technology they need to be successful – such as Interactive Display Boards for classrooms and copiers for the front office – at specialized school pricing. NBM has experience with network buildouts in schools to ensure optimal connectivity in the learning environment.

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Here's what our customers say

What can I say but THANK YOU!!!! Having NBM as our IT group has been the best move we have made.

Theresa
Medical Office

NBM has been great! Your techs are knowledgeable and reliable. When I speak with anyone at NBM, they always take the time to understand my needs and respond as quickly as possible

Alan Q.
Private School

All your service is great from when I place a call till the job gets done.

Vinny V.
Publishing Company

NBM is always responsive to our calls and your technicians are great. Your field technicians are terrific. Very good customer service. We appreciate your flexibility, good service, and pleasant attitude on the phone.

Pam S.
Country Club

We are in the process of consolidating two offices and as a result, our needs have changed. Your sales representatives are always on top of things – I think they are a great asset to your company. They always go the extra mile and have great follow up which I really appreciate.

Debra I.
Property Management Company

We have an attorney on trial so it was crucial that the repair happen as soon as possible. The customer service representative scheduled us for a technicians next call. The tech showed up in a timely manner and repaired the copier in minutes. Thank you.

Nancy S.
Law Office

The transition was absolutely seamless and I cant thank your technicians, and NBM enough! They arrived on time and worked diligently until the job was done! By the time employees started to roll in, it was business as usual. Best installation yet! Even our CIO was impressed! Thanks for everything!

Mary H.
Software Company

You were AWESOME coming up with an immediate solution. I can't thank you enough.

Mark S.
Biotechnology Company

“I must say that I am very happy with the response time and quality of service provided… I am very happy with NBM!”

Derek C.
Insurance Agency