New England's Leading Office Technology Provider.
Technology That Fits YOUR Business.
People Driven. Technology Focused.
Experience. Integrity. Service.
NEARLY 40 YEARS OF EXPERIENCE
Family owned and operated, NBM is New England’s leading provider of office technology and managed technology services for local and regional businesses. NBM is your technology partner every step of the way, offering solutions to both complex and everyday technology challenges.
Proven Track Record
NBM has a proven track record of providing outstanding customer service, office equipment, and technology solutions to New England-based customers.
Service Calls Resolved Annually
Employees with NBM Over 10 Years
Years in Business
Devices Managed by NBM
Who We are
NBM is an award-winning, fully authorized office equipment dealer and established managed services provider of IT services, cybersecurity solutions, and print management services. Privately owned and operated, we value the relationships we have built and the reputation we have earned as a premier technology provider in the industry, local community, and throughout the New England region.Learn More About NBM
2023 NBM net Promoter Score
Many companies claim that they have the “best in the business” but few have a way to measure true customer satisfaction. At NBM, we use the Net Promoter Score (“NPS”) system by sending surveys to customers after each service call to ensure we are always providing the best performance and customer service. We are proud of how we stack up against our competitors and other well-known companies.
Source: Satmetrix Systems
NBM - 100
Southwest - 71
Ritz Carlton - 70
USAA - 69
H-E-B - 65
Apple - 51
Who We Work With
NBM is the preferred technology partner of many businesses in the New England area across all industries. We work with local businesses to help them reach their full potential and achieve technology milestones.
Private School in New England Saves 30% in Monthly Print Costs
NBM understands the challenges facing educational institutions. As a trusted technology partner to many schools in the area, NBM has a proven track record of adding value within budgetary guidelines and resources with solutions such as secure print release and follow-me printing. NBM provides schools with the technology they need to be successful – such as Interactive Display Boards for classrooms and copiers for the front office – at specialized school pricing. NBM has experience with network buildouts in schools to ensure optimal connectivity in the learning environment.
Here's what our customers say
Amazing customer service, the technician was perfect and even the phone reps that I spoke to were polite and very helpful. Your customer service should never go unnoticed!
All members of your company are wonderful to work with. Your customer support and technicians are very thorough, and courteous and take the time to explain everything to our team. We appreciate all the help they give us.
What can I say but THANK YOU!!!! Having NBM as our IT group has been the best move we have made.
NBM has been great! Your techs are knowledgeable and reliable. When I speak with anyone at NBM, they always take the time to understand my needs and respond as quickly as possible
All your service is great from when I place a call till the job gets done.
NBM is always responsive to our calls and your technicians are great. Your field technicians are terrific. Very good customer service. We appreciate your flexibility, good service, and pleasant attitude on the phone.
We are in the process of consolidating two offices and as a result, our needs have changed. Your sales representatives are always on top of things – I think they are a great asset to your company. They always go the extra mile and have great follow up which I really appreciate.
We have an attorney on trial so it was crucial that the repair happen as soon as possible. The customer service representative scheduled us for a technicians next call. The tech showed up in a timely manner and repaired the copier in minutes. Thank you.
The transition was absolutely seamless and I cant thank your technicians, and NBM enough! They arrived on time and worked diligently until the job was done! By the time employees started to roll in, it was business as usual. Best installation yet! Even our CIO was impressed! Thanks for everything!