NBM on a laptop
Blog

10 Signs Your Business Needs a Reputable Copier Dealer


As a small or midsize business owner, you’re constantly looking for ways to optimize. One area that often gets overlooked is printing and copying. Yet, it can be a significant drain on resources if not managed efficiently. In this blog, we’ll explore 10 key signs that your business could benefit from switching to a better copier dealer. 

Outdated equipment leads to unreliable service, unhappy IT teams, and more.

1. Supplies Are Getting Expensive.

Buying copier supplies from an office supply store or online retailer? If so, you’re likely paying a premium. This is one of the most common issues businesses face before switching copier dealers. 

  • Sign: Your printing supply costs are consistently high and/or unpredictable.
  • Solution: Some copier dealers can connect you with discounted programs for genuine supplies and hardware, significantly reducing your operational expenses.

2. Too Much Paper. Never Enough Toner.

Keeping the right supplies in stock for multiple copier models can be a logistical nightmare. It’s time-consuming, expensive and often results in overstocking or running out at crucial moments.

  • Sign: Your staff spends considerable time managing copier supplies, or you frequently run out at inconvenient times.
  • Solution: NBM offers automated supply replenishment using monitoring software that alerts their staff when toner is low, ensuring you always have what you need without the hassle of management.

3. Your Current Service Is Subpar.

It always seems like the copier jams right when you have an important task. Many businesses struggle with delayed response times and lack of communication from their current support vendors. Or you spend hours on YouTube trying to DIY a solution. Either way, the lost productivity can have a hefty price tag.

  • Sign: You’re frustrated with long wait times for copier repairs and a lack of updates on service progress.
  • Solution: NBM provides a 3-step service notification process, keeping you informed at every stage of a service call, from receipt of the request to completion of the repair.

4. Your Copier Is a Security Risk.

Copier security is often overlooked but critically important. Using non-genuine supplies or outdated firmware can expose your business to significant risks. Did you know that cybercriminals can access recent files, connected devices and even email through an unsecured copier?

  • Sign: You’re unsure about the security of your copier or struggle to keep firmware updated across all devices.
  • Solution: NBM provides security add-ons, assists with firmware updates and only uses genuine supplies to increase the security of your data.

5. Your Copier Is Ancient.

As with all technology, copiers do not get better with age. They become less reliable and become security risks if manufacturers stop providing firmware updates.

  • Sign: Your copiers are dated, frequently unreliable or no longer receive security updates.
  • Solution: Copier dealers can recommend cost-effective upgrades when necessary, ensuring you always have efficient and secure printing capabilities.

6. Billing Is Complicated.

Buying toner and paper from a big box store? Contracting a vendor for copier service? If you’re managing multiple invoices for copier-related costs, a streamlined copier dealer could seriously simplify your life.

  • Sign: Your billing for copier-related costs is complex and time-consuming to manage.
  • Solution: Copier dealers offer consolidated billing, simplifying your accounting process and providing clearer insights into your printing costs.

7. Your IT Team Hates the Copier.

If your IT staff is spending time on copier errors every week, there’s a problem. That’s like paying a CEO to file paperwork. They can do it, but their salaries don’t exactly match the work. Plus, that’s time they’re not spending on strategic IT initiatives — the reason you probably hired them.

  • Sign: Your IT department spends a disproportionate amount of time dealing with copier-related issues.
  • Solution: A reputable dealer like NBM takes the burden of copier management off your IT staff, allowing them to focus more on mission-critical tasks.

8. You’re Missing Important Capabilities.

Wish you could scan documents right from your copier to Dropbox or Google Drive? What about printing from your phone? If you have inefficient workarounds because of outdated equipment, working with a reputable dealer can provide copiers with print features that make your life easier.

  • Sign: Your current copiers have limited or outdated scanning and printing capabilities.
  • Solution: Copier dealers can equip you with modern multifunction devices that offer advanced scanning features, improving your document workflow.

9. You Have No Idea How Much You’re Spending.

How much does copying cost anyway? While most businesses don’t track that information, the average business spends between 1% to 3% of their annual revenue on printing. That adds up quickly — especially when you have other, more important expenses. Without proper tracking, it’s impossible to optimize.

  • Sign: You have little to no insight into your organization’s printing habits and costs.
  • Solution: Some copier dealers offer detailed analytics and reporting on your print environment, helping you make data-driven decisions to reduce costs.

10. It’s Time To Buy a New Copier.

Purchasing new copiers can be a significant capital expense, especially for small and midsize businesses. Instead of buying a new copier that might be outdated by the time you pay it off, think about leasing through a copier dealer. 

  • Sign: You’re considering buying new copiers due to outdated or failing equipment.
  • Solution: Copier dealers offer leasing options that eliminate the need for large upfront investments and make budget forecasting much easier.

The Value of the Modern Copier

Updated printers leads to better service, better prices, and happier employees.

If you’ve recognized one or more of these signs in your business, it might be time to consider a new copier. By outsourcing your copier needs to a dealer like NBM, you can:

  1. Reduce printing costs
  2. Simplify supply management and billing
  3. Ensure quick and reliable service
  4. Enhance security
  5. Free up your IT team
  6. Upgrade without massive expenses

When evaluating dealers like NBM, don’t hesitate to ask for client references and case studies. A reputable office technology dealer should be able to demonstrate clear cost savings and efficiency improvements for businesses similar to yours.

Partner With NBM

With solutions tailored to small and midsize businesses, NBM can provide a cost-effective solution that addresses all your copier needs. In today’s competitive business environment, every penny counts. Procuring a new copier through a local reputable dealer could be the solution you need to streamline operations and boost your bottom line.