NBM Secures VoIP Phone Systems with Latest Cybersecurity Solution
Leading MTSP Protects IT and Voice Networks to Ensure Organizations Are Properly Connected with Customers
BURLINGTON, MA – February 19, 2026 – NBM a leading managed technology services provider (MTSP), announced today that it has launched a new layer of cybersecurity designed to enhance the security of VoIP phone systems for small and mid-sized businesses (SMBs), non-profits and institutions. With VoIP phones functioning as “minicomputers,” they have become a growing target for cyberattacks, data breaches, and misuse if left unprotected.
One of the most overlooked issues with VoIP is voice quality. Poor call clarity is often the result of organizations failing to prioritize voice data over less critical traffic, like streaming video, online gaming, or music services. Without firewalls that prioritize voice, organizations can experience dropped calls, choppy audio, or lag—serious problems for any company where communication is mission-critical.
“Think of it this way,” added Amie Geary, VP of IT and Administration of NBM. “If your employees are downloading large files, streaming videos for work or fun, or playing online games, that traffic can eat up your Internet bandwidth. Without a high-quality firewall prioritizing voice traffic, it’s no surprise that your VoIP calls sound terrible…not to mention less secure.”
Unlike many providers who overlook this issue, NBM recommends that firewalls be a component of every VoIP phone system deployment. This ensures that organizations not only protect themselves from cyber threats but also enjoy crystal-clear call quality, uninterrupted connectivity, and the peace of mind that their communication systems are fully secured.
“Too many businesses still treat their phones like ‘just phones,’ when in reality, they are computers connected to the network. If left unsecured, VoIP phones can become a hacker’s gateway into your entire IT infrastructure,” added Geary.
NBM’s solution integrates firewalls that are specifically designed to secure both IT and voice networks. This technology ensures VoIP systems are locked down against cyber threats while simultaneously improving voice quality.
With cyberattacks on the rise, organizations can no longer afford to leave any part of their technology environment exposed—including phones. NBM’s proactive approach guarantees that every VoIP installation is safe, reliable, and future proof.
ABOUT NBM
NBM is an award-winning provider of IT, managed services, and office automation technology to businesses throughout New England. A leader in the industry, NBM designs and delivers proactive and comprehensive IT solutions that simplify and leverage the latest technology to accomplish their customers’ specific business objectives. Celebrating its 40th year in business, NBM continues to provide outstanding customer service and innovative office products and solutions that enable organizations to focus on what matters most—running their businesses. To learn more about NBM’s products, services, and support, please contact NBM at 781-272-2034, x1970 or visit www.nbminc.com.